Log in with your CH-LOGIN or AGOV-Login. Go to the “Company registration” tab and click on the “Register new company” button in the top right corner. Search for your company and confirm the company details. A letter with the validation code will be sent to the company’s address. After entering the validation code, your company is registered.
Contact the swissdamed support team via Support (swissmedic.ch) with the following details: company name, first name, last name and e-mail address of the designated company admin.
If your company was registered via Zefix, the details of your company are synchronised automatically with Zefix. Therefore, the data in Zefix first has to be updated before the new data can be viewed in swissdamed.
If your company was registered manually, or if you have declined the automatic synchronisation with Zefix, you can modify the company details under “My actors” in the “Registered companies” tab by clicking on the pencil icon. For changes regarding the company name, please contact the swissdamed support team via Support (swissmedic.ch).
If your company is registered and validated, the company is shown under “My actors” in the “Registered companies” tab. Click on the “+” button next to the company to create a new actor request.
Under “My actors” in the “Registered actors” tab. The data for the highlighted actors has to be validated. To do so, open and check your actor registration request details (pencil icon on the right below “Actions”) and update and validate the data if necessary.
Under “My actors” in the “Registered actors” tab, open the actor registration details (pencil icon on the right below “Actions”) and make the desired changes.
This means either that your actor's data was automatically changed by the system by synchronisation with Zefix, or that your actor has not been updated for 365 days or 720 days. You must therefore make sure that your actor's data is up to date and confirm accordingly.
As actor admin, open the detail view for a registered actor and click on the “Inactivate actor” button at the top right of the mandate. In the pop-up, confirm that the actor will be inactivated and cannot be reactivated.
Following a review by Swissmedic, the reactivation can be carried out subject to a fee. The registration of an economic operator can be reactivated if the linked UID entry for the company in Zefix has the status "active" or "in liquidation".
Once the economic operator (CHRN) has been reactivated, its status changes to "Action needed". The CHRN data for the actor must therefore be validated and confirmed within 30 days.
According to Art. 4 Para. 2 of FeeO-Swissmedic (SR 812.214.5) fees will be charged on a time and material basis and invoiced separately if the registration of an economic operator is reactivated.
In order to register a new mandate, you need to be logged-in as actor admin. In “Registered actors” choose the authorised representative (AR) for whom you want to register a mandate. Open the actor and go to the mandate tab (or click on the “Go to mandates” on the right of the AR in the “Registered actors” overview). Click on the “Register a new mandate” button.
Choose the authorised representative (AR) for whom you want to update a mandate in “Registered actors”. Open the actor details and then open the mandate you want to update (pencil icon on the right below “Actions”).
As mandate admin, open the detail view for a registered mandate and click on the “Inactivate mandate” button at the top right of the mandate. In the pop-up, confirm that the mandate will be inactivated and cannot be reactivated.
The mandates already reported were not imported into swissdamed due to a partial lack of data quality and different data information. Therefore, already reported mandates and new mandates must be entered in swissdamed.
The recording of mandates in swissdamed is not yet mandatory. However, Swissmedic can already request the publication of the mandate via Art. 51 para. 3 TPLRO in conjunction with Art. 11 para. 3 EU MDR.
In connection with the «Devices» module, so-called «Regulation Devices» (MDR and IVDR) can be uploaded as an XML file in EUDAMED format on a voluntary basis from 2025. However, in preparation for this, it is advisable to include the mandates in swissdamed as soon as possible, as the products will be directly linked to the mandates afterwards.
If you are a company admin and would like to authorize a foreign manufacturer to upload devices to a specific mandate, you need to grant that user the role "UDI Editor." This role can be granted as follows:
Onboard the user to the company as "company viewer".
The user will initially have the user role "none" at the actor level. This must be changed to "actor viewer."
After that step, the user will have the user role "none" at the mandate level. This must be changed to "mandate viewer" and "UDI Editor."
Now the user can upload devices and set the market status, but cannot edit company, actor, or mandate data. It is important to note that the user role "UDI Editor" cannot be assigned on the authorised representative level.
Additional information can be found in the User Guide Actors on the Support swissdamed website.
The company admin can invite new users to the company by clicking the respective action button on the company overview page. This will open a view where the admin has to enter the personal data and the company role (admin or viewer) to be assigned to the user.
You have to be logged in as company admin. In the “Company registration” tab, click on the pencil icon in the “Action” column on the right of the company to access the “Manage users” tab.
There is an action button at the end of the row that opens a pop-up window with the name and e-mail address of the selected user and the new role that can be assigned (admin if currently a viewer, or viewer if currently an admin).
If an error page appears when logging in, click again on the "Login" button at the top right of the menu.
If the problem persists, delete your browser history, close the internet tab and reopen swissdamed or contact the swissdamed support team via Support (swissmedic.ch)
If you have a registered company in swissdamed as well as an account for the eGov portal, and receive an error message when logging into swissdamed, please open an IT ticket (via Support). Make sure to mention in the ticket that you have both a swissdamed account and an account for the eGov portal (MLP / eMessage account), as this information will help our IT-team to resolve your issue more quickly.
The UDIs of "old devices" do not have to be registered in swissdamed. However, even for "old devices" serious incidents, field safety corrective action or trends (vigilance) shall be reported to Swissmedic.
Starting 1 July 2026, products, systems and procedure packs shall be registered in the swissdamed UDI Devices module, if they continue to be made available on the market after that date.
The registration requirement applies for devices under the current legislation (MedDO, IvDO) as well as devices complying with the old legislation which are still being made available on the market (according to Art. 101 MedDO or Art. 82 IvDO, respectively).
Products, systems and procedure packs which are placed on the market after the start of the registration requirement of 1 July 2026:
shall be registered in swissdamed before they are placed on the market
however, a transitional period until 31 December 2026 applies*
Products, systems and procedure packs which were placed on the market before the start of the registration requirement of 1 July 2026 and are still being made available on the market after the end of the transitional period (31 December 2026):
shall be registered in swissdamed by the end of the transitional period (31 December 2026)*
Products, systems and procedure packs which are placed on the marketat the start of the registration requirement of 1 July 2026, but are no longer being made available on the market at the end of the transitional period (31 December 2026):
shall be registered in swissdamed by the end of the transitional period (31 December 2026)*
Registrations shall be performed in accordance with the requirements in Article 17 paragraph 5 MedDO and Article 16 paragraph 5 IvDO which will enter into force on 1 July 2026 (AS 2024 742 - Verordnung über In-vitro-Diagnosti... | Fedlex – not available in English)
* Exception: For products that have to be reported to Swissmedic due to a serious incident, a field safety corrective action or a trend (vigilance) are subject to immediate registration from 1 July 2026. In these cases, no transitional period applies.
Yes. UDIs for products that have to be reported to Swissmedic due to a serious incident, a field safety corrective action or a trend (vigilance) are subject to immediate registration from 1 July 2026. In these cases, no transitional period applies.
"Old devices" are exempt from the UDI registration in swissdamed. However, even for "old devices" serious incidents, field safety corrective action or trends (vigilance) shall be reported to Swissmedic.
Manufacturers (including manufacturers of systems and procedure packs) and their authorised representatives are able to register UDIs in swissdamed as soon as they themselves are registered as “economic operators” in swissdamed.
During 2025 it will become possible to voluntarily register the UDIs of certain products in swissdamed. This applies to "regulation devices" (MDR and IVDR devices), which are to be uploaded in the EUDAMED format via XML files.
The registration obligation for the UDIs of all products, systems and procedure packs applies from 1 July 2026, with a transitional period until 31 December 2026.
The data has to be uploaded into swissdamed by the relevant economic operators. An interface between swissdamed and EUDAMED does not exist at this time. Therefore, Swissmedic cannot transfer or synchronize any data from EUDAMED.
Systems and procedure packs which are treated as devices in their own right according to Art. 11 para. 3 MedDO and Art. 22 para. 4 EU MDR, and for which the obligations of manufacturers according to Art. 46 – 50 MEdDO apply, must be registered using the actor type “Manufacturer (MF)” or via their mandate.
Unlike other systems and procedure packs, those SPPs that are treated as devices in their own right, cannot be registered using the actor type “Person who assembles systems or procedure packs(PR)”.
Yes. When registering a device in swissdamed which has electronic instructions for use, it is mandatory to provide the URL where the eIFU can be found.
Switzerland has adopted the requirements contained in the EU Commission Implementing Regulation (EU) 2025/1234, amending Implementing Regulation (EU) 2021/2226 as regards the medical devices for which the instructions for use may be provided in electronic form. These EU Commission Implementing Regulations apply directly in Switzerland, without additional amendments to MedDO.
