From Monday, 9 September 2019, the ID and authorisation verification procedures for Swissmedic eGov services will be via the CH-LOGIN procedure. Existing users receive an automatically generated e-mail (“onboarding mail”).
Login to the eGov services are made via the eIAM User Administration (CH-LOGIN) page. Please follow the instructions until the last step (time required 10-15 minutes).
Short instructions CH-LOGIN and onboarding eGov-Services (PDF, 950 kB, 09.09.2019)Setting up CH-LOGIN and linking the user account with the applications (onboarding)
Short instructions CH-LOGIN and eMessage service (PDF, 1012 kB, 07.09.2019)Setting up CH-LOGIN and obtaining access to eMessage service
Applications tracking is operational again. The error with the notification E-Mails has also been corrected. You will again be informed about new correspondence and changes by e-mail.
However, it is possible that applications which have been closed before 13.12.2019 are still displayed incorrect. If you notice any error or discrepancy, please contact esubmission@swissmedic.ch.
Customer service eGov Services:
Informatik Service Center Swissmedic (ISCS)
Hallerstrasse 7
3012 Berne
The following Swissmedic eGov Services (applications) will be available via the eIAM portal from September 2019:
User registration and management (assigning authorisations) will be via the eIAM portal (CH-LOGIN).
Self-registration and access to applications will be via the eIAM portal (CH-LOGIN)
Self-registration, user management and access to the reporting platform will be via the eIAM portal (CH-LOGIN).
