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Access to Swissmedic eGov service via the CH-LOGIN procedure

From Monday, 9 September 2019, the ID and authorisation verification procedures for Swissmedic eGov services will be via the CH-LOGIN procedure. Existing users receive an automatically generated e-mail (“onboarding mail”).


Short instructions

Instructions for registration and application

Login to the eGov services are made via the eIAM User Administration (CH-LOGIN) page. Please follow the instructions until the last step (time required 10-15 minutes).

Questions and answers (Q&A)


Short instructions CH-LOGIN and onboarding eGov-Services (PDF, 950 kB, 09.09.2019)Setting up CH-LOGIN and linking the user account with the applications (onboarding)


Short instructions CH-LOGIN and eMessage service (PDF, 1012 kB, 07.09.2019)Setting up CH-LOGIN and obtaining access to eMessage service




Swissmedic eGov-Services: Delegierte Benutzerverwaltung und neue Selbstregistrierung via CH-LOGIN ab 9. September 2019

Reminder: Interruption of user administration (Swissmedic portal) and self-registration (eMessage, ElViS)


Unterbruch der Benutzerverwaltung für eGov-Services

Modernised user management for Swissmedic's eGovernment applications as of autumn 2019


New ID and access management for Swissmedic eGov Services from mid-September 2019

Advance notification: Modernised user management for Swissmedic's eGovernment applications as of autumn 2019

Service notices


Customer service eGov Services:

Informatik Service Center Swissmedic (ISCS)
Hallerstrasse 7
3012 Berne


The following Swissmedic eGov Services (applications) will be available via the eIAM portal from September 2019:

Electronic reporting systems

  • eSubmissions (electronic application processing),
  • Safety communication (secure electronic submission of information on safety signals),
  • eMessage (electronic processing of business cases, e.g. certificates),
  • CPP/GMP/GDP (electronic ordering of product and GMP/GDP certificates)

User registration and management (assigning authorisations) will be via the eIAM portal (CH-LOGIN).

ElViS (Electronic Vigilance Reporting Portal)

Self-registration and access to applications will be via the eIAM portal (CH-LOGIN)

MESA (national trade register for controlled substances)

Self-registration, user management and access to the reporting platform will be via the eIAM portal (CH-LOGIN).