06.11.2017 - As already announced, from the beginning of 2018 Swissmedic will only accept product certificate orders via the new eGov CPP service.
From 1 December 2017, Swissmedic will authorise all companies for which a user agreement has been signed to use the eGov CPP service.
The definitive changeover to the eGov CPP service will take place on 8 January 2018. After that, e-mail orders will no longer be accepted.
Instructions on how to use the eGov CPP service can be found on the Information sheet “Swissmedic eGov Portal - Standard functions CPP” (BW302_00_001e_MB):
The CPP order form (BW302_00_004e_FO CPP Input, version dated 15.09.2017) has been updated and can be downloaded here:
As of 8 January 2018, only the current Swissmedic order form will be accepted.
You can find a short video on how to submit a CPP order via the Swissmedic eGov portal here:
You can request access to the new eGov CPP service here: