Collaboration with external national and international stakeholders is a fundamental element that permits Swissmedic to carry out its legal mandate, its service mandate and the objectives specified in the service agreement. Ensuring that therapeutic products are safe is an overriding priority.
An important principle of the collaboration is the involvement of all external stakeholders, with their frequently diverging interests, in the activities of Swissmedic. To achieve this, transparency plays a major role: it is necessary for processes and decisions to be auditable externally.
Collaboration is based on a relationship that creates and maintains trust, and one that promotes mutual understanding.
In this connection, stakeholders are those persons or groups that are concerned either by Swissmedic's legally mandated activities or the measures resulting thereof, or who have legal entitlements regarding Swissmedic's activities.